At GetnGo.pk, your satisfaction is our priority. Please review our refund policy before placing your order.

1. Refund Eligibility

We offer a 100% money-back guarantee under the following conditions:

• The product is defective or damaged upon arrival
• You received the wrong item
• Initiate Refund within 48 hours after delivery.

2. How to Request a Refund

To request a refund, please contact us at Contact@getngo.pk with:

• Your order number
• A clear photo of the product
• A brief explanation of the issue

3. Non-Refundable Situations

• Change of mind after shipping
• Incorrect address entered during checkout
• Minor differences in product color or size

4. Return Policy

Due to our third party courier dispatching model, returns are not accepted for any reason. A refund will be issued without needing to return the item If approved.